Below are a few frequently asked questions (FAQs).
Can I make a payment online?
Not as this time, please contact the office for a payment link to your specific account or pay over the phone. 904-278-7567
What is your cancellation policy?
Due to the nature of our specialty we ask for a 48 hour notice for any changes to your scheduled appointment with us. We understand that emergencies do occur and will consider rescheduling a missed appointment on a case by case basis. Please make sure we have your cell phone, email and alternate phone numbers on file to ensure you receive your reminders. We require confirmation of appointments by either calling, texting or emailing a reply.
If you have not replied to one of our attempts for confirmation of your appointment, we will have no choice but to remove your appointment from our schedule and give the appointment to another patient.
Do you offer Dermal injectables for cosmetic purposes?
Yes! We offer Xeomin with is similar to BOTOX, and is used to treat expression lines on the forehead and eye region. We also offer plumping fillers like Versa and Belotero for around the nose, cheek and mouth region!
What’s the difference between an ordinary filling and a CEREC restoration?
CEREC restorations make your tooth look totally natural—nobody but you will know your tooth was filled! Another advantage is that unlike silver fillings, which contain mercury, CEREC restorations are made from totally metal-free porcelain.
Other advantages include biocompatibility, resistance to plaque—which can lead to gum disease and tooth loss—and increased tooth strength. CEREC restorations fit so precisely that they actually bond to your tooth and return it to its original strength. On the other hand, mercury fillings are pliable and have a tendency to leak.
What are veneers?
Veneers are thin porcelain “shells” that are bonded to teeth to rejuvenate a smile. Veneers are a safe, conservative and extremely effective technique to correct gaps, chips, stains and other imperfections. Porcelain, which reflects light just like a real tooth, is the ideal material for veneers.
What about dental insurance?
Our team is trained to support you to make the most of your insurance benefits. We will complete all the paperwork your carrier requires to expedite your treatment coverage. For services not covered by your insurance, we expect payment when those services are delivered. For more information regarding our office policy please click here.
Do I need to have an X-ray?
It’s important for us to have a clear and full picture regarding the condition of your teeth and jaw before treatment. For this reason, almost every treatment we perform requires an X-ray. For your safety, we often use a panoramic X-ray that takes one, low-radiation exposure for a single view of the whole mouth.
What is preventive dentistry?
Preventive dentistry is where we see you regularly and monitor the state of your oral health on an ongoing basis. This lets us diagnose and deal with dental problems before they become large, painful and expensive.
Regular hygiene appointments, where we examine your teeth and conduct a deep, professional cleaning, are the mainstays of a good preventive program which can include treatments such as sealants, fluoride and other preventive measures.
Preventive dentistry also includes good home care so brush, floss and smile!
Do I need anesthesia?
Because of our investment in dental technology, many of our procedures are so painless that many patients don’t need anesthesia. Even when anesthesia is recommended for your maximum comfort, our new no-needle IntraFlow Anesthesia Delivery System brings almost instant comfort without the lingering numbness to lips, jaw, tongue and cheek you may have experienced with conventional syringe injections.